Help Center/Technical Issues/Videos aren't playing. How can I fix this?

Videos aren't playing. How can I fix this?

Last updated: 1/17/2026intermediate
Ensure you have a stable internet connection and try refreshing the page. Check that your browser's media permissions are enabled for our site. If you're using a VPN, try disabling it temporarily as it might affect video streaming. Our videos are optimized for various connection speeds, so you can adjust the quality settings if needed.

Was this article helpful?